Frequently Asked Questions: The Essential Social Mood Conference 2017 Stream

The following are some of the questions that you may have about streaming the Essential Social Mood Conference 2017. If you have questions during the day of the event, please send an email to customercare@socionomics.net

What technical requirements do I need to watch the stream?

You can access the stream from your computer, tablet, or phone. You’ll need an internet connection and Adobe Flash Player.

How do I access the stream the day of the conference?

Simply follow these three steps:

  1. Log in to your MyEWI account
  2. Navigate to the “Socionomics” portal
  3. Click the Essential Social Mood Conference 2017 link

What if I start watching the stream after the conference starts?

If you join late, you can jump right in to the live broadcast or rewind up to 4 hours.

Can I pause the stream?

Yes, you can pause the stream for up to 4 hours. When you start watching again, you can pick up where you left off, or jump in to the live broadcast.

What if I experience technical difficulties during the stream?

Our Customer Care team will be happy to assist you from 9 a.m. to 3 p.m. Eastern time on the day of the event. Please contact them at customercare@socionomics.net.

Will I be able to watch the stream after the conference ends?

The stream will be available from 9 a.m. Eastern time Saturday, April 8 to 9 a.m. Eastern time Sunday, April 9. As a socionomics member, you will also receive free online access to the archived stream that we will release several weeks after the event.

Will I be able to view the presentation slides?

Yes, we will make the presentation slides available with the stream.